The SMLD keeps up-to-date contact information in our system in the event that we may need to contact you, the customer, about your bill.
To ensure that we can reach you if necessary Click here to send via email
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General Manager's Information2012 |
Pay Your SMLD Utility
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AMI Installations |
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Sterling Municipal Light Department is pleased to announce its current letter from the manager is available both in print and online. Please follow the link below to read it online, or see it included in your next bill. Click here to read our recent Edition of Light Lines. Click here to read AMI Deployment Plan
SMLD Customers or contractors interested in Solar Projects please contact Sean Hamilton, GM, at email: shamilton@energysterling.com or at the office Phone: 978-422-8267 |
Welcome to our new customer service portal. Here you will be able to make your SMLD payments online. Be sure to review the payment instructions: To make a payment, use your new Account Number to log in. Do not include the last three digits (i.e. 123001, use only 123. 4567001, use only 4567). Your password is that same number (you may change it later). Click Here to follow our link: Please note that your customer account number has changed with our new billing system. It is essential that you use this number especially when making payments here and through your bank as incorrect numbers will not allow for payment to process. UNIBANK is back online.Click Here to pay with UNIBANK:
Pay Your SMLD Utility Please note that all checks received at the SMLD will be processed the same day as received. Please date accordingly. Please be sure to review your check for accuracy, signatures; etc. prior to sending it in to SMLD. Thank you in advance.
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Areas being worked this next week are:
** Do call the office at 978-422-8267 with any questions or concerns. **
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About Us |
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The SMLD is a progressive public power utility located 10 miles NNE of Worcester, Massachusetts in the Town of Sterling. Our primary building was originally the 1883 Sterling High School. Presently we are in our hundredth year of business and we have more than 3,700 residential, commercial, municipal and industrial customers. Our customers are fed power through approximately 160 miles of distribution lines. The SMLD is a member of ISO New England and a wholesale aggregator of power with power purchases from generation throughout New England and New York. Our power supply consists of an extremely clean portfolio of separate power agreements with Baltic Mills Hydro, Carbolon Cogeneration, Contoocook Hydro,MacQuarie Energy Services, ISO NE Energy Market, MMWEC, Mechanicsville Hydro, Methuen Falls Hydro, Millstone III, PASNY, Centennial Falls Hydro Electric Facility, Seabrook and Stony Brook combined cycle units.
The
Sterling Municipal Light Department’s mission is to provide smooth, clean,
reliable power at a reasonable price while staying abreast of society’s
technological advances for the benefit of its customers. |
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Contact Information:
When experiencing power emergencies, please call the SMLD office during business hours and Police dispatch ONLY when our office is closed.
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