STERLING   MUNICIPAL   LIGHT   DEPARTMENT

  2007

   
New England Municipal Telephone Associates (NEMTA)Local And Long Distance Plans 
…brought to you by Sterling Municipal Light Department

Your local Sterling Municipal Light Department is happy to supply you with very reasonably priced energy.  We are also able to offer you local and long distance telephone services as well. 

For the past several years, we have partnered with New England Municipal Telephone Associates (NEMTA) who can offer you a better plan than the larger telephone companies can.  NEMTA is a local and long distance provider who can offer you 10% off of almost any Verizon plan.  And, they can help you to determine which plan is best for you.  All we are asking is that you compare and see if the cost-savings can work for you.  Take a look at one example below:

  NEMTA/SMLD SAMPLE PLAN “THEIR”
 PACKAGE		 YOUR SAVINGS
       
LOCAL PACKAGE – Unlimited local calling.  Check your local phone book for what is considered your local area.  Includes 3 features such as:  call waiting, caller ID and 3-way calling. $24.26 $26.95 $2.69
       
REGIONAL - Outside of your local area but inside eastern MA.  This example is based upon 100 minutes. $0.05 x 100 minutes = $5.00 $0.07 x 100 minutes = $7.00 $2.00
       
LONG DISTANCE - State-to-state. $0.045 x 100 minutes =$4.50 $0.05 x 100 minutes =$5.00 $0.50
  Monthly fee is waived Monthly fee = $2.00 $2.00

TOTAL

 $33.76 $40.95 $7.19

If saving $7.19 (or better) on each monthly phone bill is something that you are interested in, please contact the SMLD at 978-422-8267 for more information.  Just think of what your yearly savings would be!


Additional benefits include:

*     There is no fee to switch to NEMTA.
*     For every $10.00 of long distance usage that you spend on your NEMTA bill, within the
      next quarter your NEMTA bill will be given a tele-power dividend credit of $1.00.
*     Minimum long distance fee is waived (if long distance usage is over $2.00).
*     Personalized, quality customer service when you need it.
*     Other services such as voicemail are available at an additional cost.  Please ask for
      more details.
*     The rate for domestic calling cards anywhere in the US and Canada is $0.10 a minute.

SMLD keeps long distance local.  We bring you
services that save you money.
Contact us today for more information.

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WEDNESDAY, FEBRUARY 24, 2010

The recent snowstorm on Wednesday February 24, 2010 dropped approximately 8” of slushy snow on the Worcester regional area.  Large amounts of rain followed on Thursday February 25, 2010, and snow fell again on Friday February 27, 2010.

This is not the kind of weather that the Sterling Municipal Light Department (SMLD) finds appealing.  As we all know from December 2008, these conditions can be perilous.  The SMLD is fortunate to have completed permanent repair work from that December 2008 Ice Storm, along with ongoing tree-trimming work, and having a strong power system.  Mix the proactive work in with Wednesday’s storm and we only had three (3) minor outages in Sterling.  These customers were back on line within a short period of time.

What we learned from this particular storm (and from the more than a dozen phone calls that we received) however was that our community often sees downed wires and thinks that they are all SMLD power wires.  Calls on Wednesday were actually relative to cable television (Comcast) and/or phone wires (Verizon). 

In an effort to help us focus on our primary work, the electric utility power lines, please be very descriptive when you call into the SMLD Customer Service team to report downed wires.  The more detail that you give us will help us to determine the correct course of action.  For instance, did you hear a noise prior to your power outage?  Do you still have power?  It is important to note if you still have power, but no cable or telephone service.

The SMLD would like to help its customers to identify cable television, phone and power wires.  Please see the picture below showing a detailed image of these lines with each labeled for your information.   Please recognize that the SMLD is not responsible for Comcast or Verizon lines, or their exact location to your residence.  This general diagram is being provided to assist the SMLD in responding to power outages quickly and effectively when you report them to us.  As always, please call the SMLD Customer Service team at 978-422-8267 with any questions.  Thank you.

* Given the proper information, we can dispatch our crews to SMLD outages efficiently and effectively.  So, when calling in to report an outage or a downed line let us know:
  • Do you have power in your home?
  • If not, can you tell which line is down?
  • If so, is there a problem with a circuit in your own home?  Please check your home’s circuit breaker panel.
  • Was a generator ever in use?
  • Do you have blinking lights?
  • Do your neighbors have lights, or is a town street light on?
  • Is your cable out?
  • Is your telephone out?

Send mail to webmaster@energysterling.com with questions or comments about this web site.
Last modified: March 05, 2010